When customers want to add new pallet racking or rack storage in their facility, several factors are typically most important as they explore solutions and suppliers:
- Quality and Durability: The strength, stability, and longevity of the pallet racking systems are crucial. Customers need to trust that the racks selected will safely support their inventory, and there are many different constructions that best support safety versus the cheapest cost.
- Cost: Competitive pricing is a significant factor. Customers often look for the best value for their money, balancing cost with quality. It is important to consider maintenance costs in this factor, as a cheaper rack option may actually lead to a much more expensive lifetime cost than a premium construction rack due to frequent and costly replacements of uprights due to forklift damage.
- Customization Options: The ability to tailor racking solutions to specific storage needs, including size, weight capacity, and design, is highly valuable and keeps your warehouse flexible for any necessary adjustments.
- Availability and Lead Time: Quick availability and short lead times for delivery and installation can be a deciding factor, especially if you need to set up or expand your storage capacity urgently.
- Compliance and Safety: Assurance that the racking systems meet industry safety standards and regulations is critical. This includes load ratings, construction quality, and adherence to OSHA or other relevant guidelines.
- Installation and Support Services: Professional installation services, as well as ongoing support and maintenance options, can be important. Customers appreciate knowing they have expert help, like from Racking Pros, available for setup and any issues that arise.
- Reputation and Reviews: The supplier's reputation, including customer reviews and testimonials, can influence decisions. Positive feedback and a strong track record of customer satisfaction are powerful endorsements. At Racking Pros, we have many customer success stories and referrals should you want to explore them. We have also been named the MHEDA MVP for seven years in a row along with being a Steel King Excalibur partner and top partner for many years.
- Technical Expertise and Advice: Access to knowledgeable staff who can provide expert advice and technical support, helping you choose the right solutions and optimize their warehouse space. This is a key differentiator when working with Racking Pros, we are not just a giant catalog house or marketing company – we live in this space and have over 60 years of experience in delivering solutions that truly make operations better.
- Flexibility and Scalability: Solutions that can grow and adapt with the business, offering flexibility for future expansions or reconfigurations, are appealing and can set you up for longer-term plans and growth.
- After-Sales Service and Warranty: A robust warranty and responsive after-sales service provide peace of mind and demonstrate the supplier's confidence in their products.
These factors collectively ensure that customers receive not only a high-quality product but also a comprehensive, reliable service that supports their business needs. If you want to explore a project with Racking Pros, simply contact us and we will quickly bring together the right team to help you accomplish your goals.
